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Flood Relief Assistance


The team at GovtGrants offer their sympathies to everyone affected by the recent flooding in Queensland, New South Wales, and Victoria.

We take this opportunity to offer a list of assistance packages available to flood victims.

GovtGrants is unable to assist you directly in the application process for flood assistance, however we would like to offer the following information as a free service to the community. Should you feel you qualify for any of the assistance available, please contact the relevant government agency directly.

There is a variety of government assistance available through:
  • Centrelink
  • The Australian Government Disaster Assist website
  • The Australian Taxation Office
  • Queensland Government Community Services website
  • Others


Australian Government Disaster Assist website

  • The Australian Government Disaster Assist website has been set up by the Australian Government to give individuals and families better access to information about recovery assistance following a disaster. The Australian Government may provide assistance to aid the recovery of Australians most affected by an offshore or onshore disaster. In such cases, this website will have up to date public information messages, relevant free call numbers, information on Australian Government Assistance Packages offered and links to other relevant websites and information.
  • The Australian Government is continually updating the information on this website and they encourage you to regularly revisit the site for updated information. See for more details.

Australian Taxation Office

  • The Australian Taxation Office (ATO) have provided relief for taxpayers in the form of:
    • Extensions of lodgment and payment dates for the December 2010 Activity Statements
    • Fast tracking refunds
    • Additional time to pay taxation debts
    • Remission of General Interest Charges
    • Help in the reconstruction of taxation and business records
    • Allowing tax deductible donations without a receipt for donations up to $10, when they are made to ‘bucket appeals’ for the Queensland, NSW and Victorian floods.
    • See for a list of postcodes that the ATO recognises as being flood affected.

Queensland Government Community Services website

  • There are a number of grants available through this website, including:
    • One-off emergency payments under the Premier’s Disaster Relief Appeal. If you are eligible, you will receive $2,000 per adult and $1,000 per dependent child under 18.
    • Personal Hardship Assistance Grants of $170 per person, up to a maximum of $850 for a family of five or more.
    • Essential Household Contents Grants of up to $1,705 per adult, up to a maximum of $5,120 for a couple/family.
    • Structural Assistance Grants of up to $10,500 per individual, and up to $14,200 for a couple/family.
    • Small Business grants of up to $25,000 to help in cleanup and restoration activities.
    • Primary Producer grants of up to $25,000, to help eligible primary producers to pay for costs arising out of direct damage caused by the flood.
    • Assistance with the cost of safe utilities reconnection.
    • Sporting and Recreation Services Disaster Recovery Program grants, to help re-establish sport and recreation services.
    • See for more information.

Other Assistance

  • Other assistance may be available for those affected by floods, including:
    • insurance payouts where eligible
    • deferral of mortgage repayments by banks
    • deferral of credit card repayments by banks
    • emotional support via Lifeline, Salvation Army, etc
    • find your lost pets via the RSPCA website:
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